Having health insurance can give you confidence that, if something goes wrong, you’ll be able to get treatment when you need it. It’s one of the reasons many New Zealanders choose to put cover in place, to avoid long waits, ease the financial pressure, and know their family will be looked after.
What’s easy to forget, though, is that every policy has limits and exclusions. Knowing these upfront doesn’t take away from the value of your cover, it helps you get the most out of it and avoid any surprises later on.
What’s covered?
Health insurance is generally designed to step in for the bigger costs, such as surgery, diagnostic tests or specialist consultations. It can give you faster access to treatment when it matters most.
Cover differs between policies, and costs for everyday healthcare might not always be included. Things like dental, eye checks or GP visits are often available as optional add-ons, so you can tailor your policy to suit your needs.
Medication is another area where cover can vary. For example, some policies don’t include cover for non-Pharmac drugs (medicines not publicly funded in New Zealand). These can sometimes be costly, so it’s worth being aware of whether they’re included in your policy.
Caps and limits
Even when a treatment is covered, there may still be limits on how much you can claim. For example, some policies set an annual maximum for certain treatments, while others apply a per-claim cap.
These settings are designed to help keep premiums affordable. By knowing where they apply, you can plan ahead and potentially avoid unexpected out-of-pocket costs.
Why it’s worth understanding
Being clear on what your health insurance does and doesn’t cover means you can use it with confidence. When you already know what’s included (and what isn’t), you can focus on getting better instead of worrying about costs. That peace of mind is one of the biggest benefits of being clear on your cover.
How we can help
Health insurance is a valuable safety net, but like any safety net, it helps to know where the edges are. We can explain how your policy works and any limits you need to be aware of.
If it’s useful, we can also talk through optional add-ons or alternative cover types so you understand what’s available and how it might fit your situation.
Understanding your policy limits allows you to make informed choices and reduces the chance of surprises if you ever need to claim. It’s about making sure your health insurance reflects your needs and priorities, not just what’s written on the front page of a brochure.
If you’d like to review your health insurance or explore your options, we’re here to help.
Disclaimer: Please note that the content provided in this article is intended as an overview and as general information only. While care is taken to ensure accuracy and reliability, the information provided is subject to continuous change and may not reflect current developments or address your situation. Before making any decisions based on the information provided in this article, please use your discretion and seek independent guidance.

